Edwards Capital (ECAP) understands that trust is an important factor in our relationship, and we take this very seriously. Protecting your privacy and the confidentiality of your personal information is a fundamental part of our responsibility to you. Through our policies and procedures as well as state-of-the-art equipment and computer security measures, we ensure that your privacy and the confidentiality of your information are protected.
Collecting, Using and Disclosing Information. Effective January 1st, 2004 the Personal Information Protection and Electronic Documents Act (PIPEDA) has come fully into effect. The new act requires persons to give knowledgeable consent to the collection, use or disclosure of his or her personal information. For regulatory purposes, self-regulatory organizations require access to personal information of current and former clients, employees, agents, directors, officers, partners, and others that has been collected or used by Regulated persons. SROs collect, use or disclose such personal information obtained from Regulated Persons for regulatory purposes, including:
This section also describes our policies regarding the collection, use and disclosure of the information that we collect about you on our website such as your name, address, phone number, fax number, email address or mailing address. We may collect this information when you subscribe to any of our marketing and correspondence services, when you fill out forms made available through our web site, and when you email us with inquiries, comments or suggestions.
We will limit the information we collect to what we need for the purposes for which it was collected. If we wish to use your information for any other purpose than set forth in this agreement, we will obtain your consent before using the information. When you send us an email or when you ask us to respond to you by email, we use the email address you sent your message from to acknowledge your comments and reply to your questions unless otherwise specified in your message. As well, we will save your communication and our response in case we correspond further.
We may use your email address to send you educational information or information. If you don't wish us to send this information to you via email you may tell us to stop sending correspondence at any time.
We recommend that you do not send any confidential information via email as email is not encrypted or secure.
Storing of Information and Restricting Access. We may store your information (in encrypted form where we believe it to be highly sensitive) in electronic databases or email boxes hosted by us or our service providers, for periods of time and with safeguards that we believe are reasonable depending on the nature and sensitivity of the information. Access to the information is restricted to a select group of individuals, in accordance with our security protocols.
Releasing Information. We may provide your information to other persons but only if:
Providing Information Access and Accuracy. If you wish to review your personal information or make corrections, please send a written request to: Chief Privacy Officer, Edwards Capital, 445 Park Avenue, 9th Floor, New York, New York, 10022.
Respecting and Responding to Your Privacy Concerns. You have the option to refuse or withdraw consent to the collection, use and disclosure of your information, and we will respect your choices. If you wish to exercise this option or if you have any questions or enquiries with respect to our privacy policies or procedures, please send a written request to: Chief Privacy Officer, Edwards Capital, 445 Park Avenue, 9th Floor, New York, New York, 10022. We will investigate and respond to your concerns about any aspect of our handling of your information. The Privacy Officer will record your concerns, investigate, and respond to you with their findings. You may refuse or withdraw your consent to the collection, use and release of your personal information at any time. Please contact ECAP in writing at the address shown above. ECAP may terminate at its discretion the relationship if in complying with your request we are unable to comply with our regulators and the applicable laws.